Remote control saved contacts used to work without entering ID every time

msgh · 2021-12-02T14:42:36+00:00

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Hello,

a few days ago, my teamviewer changed. I have business license and I used to be able to connect to my saved contacts with the dropdown menu, selecting them and clicking on the "connect" button below. Now, I have to manually put the ID before I'm able to connect, which is quite a hassle compared to before. I didn't change any settings, so I'm confused why it suddenly changed. Has anyone experienced this and came across a solution?

Thank you in advance!

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msgh

Hello Esther,

yes, it was this menu. But now somehow it has been back to how it was before.

Thank you anyways for yuor help!

Esther

Hi @msgh

Thanks for joining our Community - Welcome!

Just to confirm, do you mean the drop down here:

Thanks, Esther

Esther

Thanks for getting back to me @msgh !

Glad to hear that everything works as expected again 👍 Looking forward to seeing you around in our Community in the future.

Best, Esther