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my background is gone -i have black screen

hello im new to this app i used it only once and after i used it i cant see my backgrund please help



  • JeanK
    JeanK Posts: 5,149 Senior Moderator

    Hello @papaeu,

    During a remote control session, backgrounds are disabled by default.

    You can activate the backgrounds in the toolbar by accessing the View menu and unticking Hide wallpaper, as shown below:

    I hope this answers your question! 🎅❄

    All the best,


    French Community moderator


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