I have Teamviewer 13 installed under XP SP3, but have not needed to connect to this device for a while. Am I still connect and control it remotely from a current Teamviewer installation?
I was finally able to locate a stand-alone installer package for TeamViewer 14.2.56680 for Win XP, and now have it installed and running on two of the three machines. However, when I attempt to connect in either direction - 14 to 15, or 15 to 14 - the same error message - "... TeamViewer is running an old version which is out of date...." - appears; and then when I check for updates from within the program, this message continues to pop up: "An error occurred while updating TeamViewer. Please check log file for more information."
All three of the XP machines do remain visible in the online Management Console.
Suggestions?
Thank you and best regards,
MarkT_a1b
Yesterday I posted a detailed follow-up to the above Subject thread, received an e-mail message confirming it (an elevating my supposed status as a poster), but overnight it has completely disappeared. Hmmmm. I am beginning to wonder if there's some kind of surreptitious censorship going on here. In any event, here is a close reconstruction of my fifth (most recent) posting:
In trouble-shooting my several TeamViewer installations, under two MS operating systems, I happened across the following item:
To use TeamViewer with your current operating system, please read the following instruction:
https://www.teamviewer.com/link/?url=271878 - which resolves to:
https://community.teamviewer.com/English/discussion/49687/sunsetting-active-servicing-of-operating-systems-xp-vista-server-2003-and-2008#M173
Sunsetting active servicing of operating systems (XP, Vista, Server 2003 and 2008)
Esther Posts: 4,066 Community Manager
November 2018 edited June 2021
Dear Community members,
We would like to announce that as of April 2019, TeamViewer will no longer be actively servicing Windows XP, Windows Vista, Windows Server 2003 and Windows Server 2008 operating systems.
After Microsoft ended their official mainstream support for Windows Vista in 2012 and Windows XP in 2014, TeamViewer will stop the active servicing of those operating systems after additional 7 and 5 years respectively.
Stopping the active servicing of an operating system means that no updates or fixes which are specific to these operating systems will be implemented.
What does this mean if you are running Windows XP, Vista, Windows Server 2003 or Windows Server 2008 as an operating system?
You can continue using the last supported version of TeamViewer – version 14.2 – on these operating systems. But please be aware that outgoing connections from TeamViewer can only connect to a remote device running the same or lower version of TeamViewer. This means you won’t be able to connect from Windows XP/Vista/2003/2008 to a remote computer running TeamViewer 15, for example. However, incoming connections to XP/Vista/2003/2008 from a remote computer with a higher version of TeamViewer are always possible.... [snip]
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I am finding the above information ("edited June 2021") to be false. No matter which combination of TeamViewer 12, 13, 14 or 15 that I try, in either direction, some combination or permutation of the following error message is always returned: "... TeamViewer is running an old version which is out of date...."; or "Your partner uses a newer version of TeamViewer...." The only combination I find that works is version 15 to and from version 15. (I also tried using Team Viewer 14.7.13736, also to no avail.) All client machines are assigned to the same IP subnet.
What am I missing here?
Thank you and best regards, MarkT
I am having the same problem.
I need to support my uncle on Windows XP, TeamViewer version 14.2.56680
The earliest version I can find online is version 14.2.8352.
I get the error messages that the target TeamViewer version is too old.
When my uncle tries to update version he gets an error message
"An error occured while updating TeamViewer, please check log file for more information"
Hi @markt_a1b,
We would like to confirm with you that TeamViewer v13 works with Windows XP SP3.
Also if you are connecting from the latest version of TeamViewer like v15.26.4 to TeamViewer v13, it will work fine as TeamViewer is backwards compatible.
If you do experience any connectivity issue, feel free to comment below for further assistance please.
Have a nice day!
Warm regards,
Ying_Q
Thank you for verifying that, Ying_Q -*most* appreciated! Here are the details: I have three legacy XP SP3 PeeCees running outdated releases of Version 13 of TeamViewer, and when I attempt to connect to one that is set up for and awaiting Remote Access (from the latest version of TeamViewer), the following error message is returned:
The remote TeamViewer is running an old version which is out of date....
From the XP machine, attempting to connect to the current version of TeamViewer:
Your partner uses a newer version of TeamViewer. Would you like to update TeamViewer now to establish a connection?
Answer: Yes.
An error occurred while updating TeamViewer. Please check log file for more information.
Log file: UpdateBase::OnDownloadFinishedVersionFile() failed - CInetDownload::ThreadRun - ErrorSendRequest 12175, Errorcode=12175
Then, using either of the "latest and greatest" (cough!) versions of Firefox or Chrome to verify log-in to the TeamViewer Web site from the XP PeeCee, the URL provided in the TeamViewer "Access" e-mail message returns:
The URL you provided is malformed. Please contact the support about that.
Error Code: mWdnf4TiQ6T-3--38-a8H
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Apparently, the last XP versions of Firefox and Chrome are not compatible with the TeamViewer Web site. Accordingly, is there a stand-alone XP-compatible installer package that I can download from a newer Web browser program, and then copy over to the XP machine for installation there?
