Good afternoon: I need to know the difference between channels, license and users that we can use th

JoseJa

Good afternoon: I need to know the difference between channels, license and users that we can use the software at the same time. Thanks.

AlenaC

Hi @JoseJa

thanks for your post. Welcome to our wonderful Community.

The short answer to your question "what is the difference between channels, users and licenses" is that:

• The license defines how many channels and users you can use.
• A channel is the number of licensed connections that can be used at the same time (which is defined by your license but can be extended).
• Users are how many accounts (people) are part of your company profile and can use your license.

To read more information about the differences, please have a look at the following articles:

👉️License overview

👉️AddOn channels

👉️Managed Devices, Managed Groups and Managed Users

Let me know if this information answers your question :)

Best, Alena