How do I make sure I don't get charged at renewal time.
Thank you.
Hi @Nicole1969,
thanks for reaching out to us! 😊
If you properly cancelled your subscription via ticket, you should receive a confirmation once our team has reviewed your case.
Not that you're not eligible for a cancellation, but there are a lot of tickets coming in, therefore please be patient.
If you didn't submit a ticket to cancel, please find all relevant information below 👇🏻
Hope this helps,
Justin
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