Help Activating

kbnrte
kbnrte Posts: 2 ✭✭
in General questions

I have spent 2 hours clicking everywhere and following steps in the knowledge hub and additional relevant resources i have found when i googled the topic of activating my license.

It keeps saying Free on my account when i paid already. I cant submit a support ticket because it keeps kicking me back to the community and i just need someone to help me or atleast get a refund on this.

Answers

  • JeanK
    JeanK Posts: 6,984 Community Manager 🌍

    Hello @kbnrte,

    Can I ask you which license you have bought, so I can redirect you to the right documentation?

    All the best,

    /JeanK

    Community Manager

  • kbnrte
    kbnrte Posts: 2 ✭✭

    I am getting an error saying i reached the limit of using teamviewer. I paid for $91.82. Im not sure which one that is

  • JeanK
    JeanK Posts: 6,984 Community Manager 🌍

    Would you mind checking on your invoice which license you have bought?

    Community Manager

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