for the second time in short time, even I change password and reinstall windows.
and my teamviewer is newest version
I got hack, they suddenly remote my pc and can do a lot of damages.
how to secure all this, I even have 2 step security everywhere.
allright i have PM you.
Hello @dadastar ,
thanks for reaching out to us, we are sorry to hear that.
Please report it here:
I would also recommend making sure that you limit the access to your device as much as possible (e.g. with an allowlist). Please read in our security manual all our best practices to secure your devices:
Hope this information helps, let us know if we can assist you further.
Best, Alena
it doesnt work to report as you see, when i upload the file, it never get load properly and i cant send the form
Thanks for coming back to us. I was not able to reproduce the issue.
Would you mind trying to fill out the form and upload the log files in another browser? Just to confirm.
If it still does not work in the meantime, let´s try another way!
Please send me a private message with your e-mail address and I will open a ticket for you.