Hello @deanna88641,
Dropped connections can be due to multiple reasons.
E.g having an unstable internet connection, TeamViewer crashing on one of the devices you are using, etc.
If you could provide us with more information about the connections drops, we might be able to help you furhter.
All the best,
/JeanK
Join us at FastForward on Oct 14 and make this the last time you fix it.
Learn more about the latest feature we’ve released.
Discover quick, practical tips to get more out of TeamViewer each month.