Hello, I have a license that allows me to use the teamviewer account on three devices, I would like to replace one device, but I do not know where in the panel I can remove one of my devices.
Hi @AndrewCh and @RichRoszel,
Hope you had a fantastic weekend! 😊
For removing licensed devices, you may easily do it within TeamViewer Management Console (MCO).
The path of MCO is: Login to MCO with your licensed account -> Edit Profile -> License -> choose the TeamViewer to Deactivate.
For detailed information and steps, you may find it from this Knowledge article below-
One last note, please sign in with your licensed account to check out the current activation.
Hope it helps and works at your side!
Let me know if we may assist further with other questions 🙌
Best,
Ying_Q
I have what may be the same question. I have a TeamViewer licence -- not the Remote Access Plan, but a regular TeamViewer license. I'm allowed to use my license on up to three of my computers to establish connections to other computers. I just replace one of my computers so I need to "remove" my old computer from the list of 3, and add the new computer to that list of authorized computers. I've looked throughout the app and the TeamViewer website, but I haven't figured out how to make the change. Can someone point me in the right direction?
Hi @Ying_Q, that's what it meant , thank you very much and best regards Andrew
