I purchased the 3 extra device add-on but I still can't add a 4th device. It is saying I reached my limit. I thought with this purchase I would have up to 6?
Hi @merak75,
Thank you for sending me a PM and updating me on this thread😊
Happy to know that it's all fixed✨
If there is anything I can help you with, please feel free to come back to the Community!
Hope to hear from you again in the Community🍀
Have a good one.
Akiho
All fixed
Still having problems.
Message sent
Thank you for getting back to me and I'm sorry to hear that you haven't gotten a response yet.
Could you tell me your email address or the ticket ID via a private message, please?
📌Please note that we do not allow the upload of personal information to this forum in order to protect our users' privacy and personal data.
Thank you for your understanding and patience.
Looking forward to hearing from you😊
Best regards,
submitted a ticket 2 days ago. Still no word 😒
I only see 3/3
Thank you for your post✨
You can confirm how many endpoints you have and how many endpoints you already used from Management Console.
Would you mind checking if you can see 6 endpoints from here?
If you cannot see 6 endpoints, I recommend contacting our Customer Support team for further assistance.
Hope you find this helpful🍀
