Cannot see my mouse nor opened windows on remote.
Both the host and the remote computers are on the latest version of TeamViewer. Both computers are Windows 10. The host computer has a 4K screen though. The guest, AKA the one remoting in to the host, does not have a 4K screen.
Can authorize and connect but cannot see any of my activity like mouse movement nor do I see windows open whether I try to open it or the user on the other end opens the window themselves.
The background goes black though, from my TeamViewer perspective that is. But I can still see the icons on the desktop.
This issue does not arise with another Windows 10 host but that computer does not have a 4K screen.
I've run out of ideas. The settings in TeamViewer on the host allow full access.
My hunch is that this has to do with the host computer being 4K. But that's a guess. And it's a guess because that's the only real difference between that host and the two other hosts which are Windows 10 and Windows 8 without 4K screens.
I have jinked with the resolution from my perspective. The resolution changes on the other end but I don't see the change. And it also frustrates the other user because it rearranges their desktop icons, And they are really **bleep** about that arrangement of icons.
The host computer is a Corsair. There is no white listing of sites in the firewall of this host computer either. Otherwise I probably wouldn't be able to even authorize to login.
Annie and all help is greatly appreciated.