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teamviewer_15.30.3.x86_64.rpm is broken

Rob22
Rob22 Posts: 11 ✭✭
edited June 23 in Linux only

Hi

I'm connecting from Windows (15.30.3 64-bit from 11 May 2022) to Linux (Fedora 34).

When Linux runs teamviewer_15.30.3.x86_64.rpm I'm unable to connect.

Downgrading to teamviewer_15.29.4.x86_64.rpm solves issue.

Regards,

Rob22

Comments

  • Justin
    Justin Posts: 802 [Former Staff]

    Hi @Rob22,

    Thank you for your input and glad that you directly reported that to us! 🙂

    I will forward it internally and we will check what is going on and if we can recreate it.


    Best,

    Justin

    German Community Moderator

  • Justin
    Justin Posts: 802 [Former Staff]

    Hi @Rob22,

    It's me again already, I just got back from my colleagues and need additional information.

    Do you have a license by any chance? If so, please go ahead and submit a ticket regarding that issue and attach the log files to that ticket. You can create a ticket to our team here 👉🏻 Customer Support


    If you want to attach the log files, that's the command to use 👇🏻

    sudo teamviewer ziplog
    


    Thank you,

    Justin

    German Community Moderator

  • Rob22
    Rob22 Posts: 11 ✭✭

    Justin,

    Thank you for your input and glad that you directly reported that to us! 🙂

    What other party might be interested in receiving issues related to TV software?

    sudo teamviewer ziplog

    I have created following files:

    tvlog_fedora_2022-06-23_FAIL.zip (teamviewer_15.30.3.x86_64.rpm)

    tvlog_fedora_2022-06-23_OK.zip (teamviewer_15.29.4.x86_64.rpm)

    Do you have a license by any chance?

    I don't have license file thus I'm unable to submit ticket.

    Fell free to PM license file so I could follow your suggestion.

    Additional info: TV on Windows machine hangs on 'Connecting to xxx / Initiating session' message for a minute or two then closes window - looks like timeout. Password window does not complain.

    Rob22

  • Rob22
    Rob22 Posts: 11 ✭✭

    Updating to teamviewer_15.31.5.x86_64.rpm did not solve this issue.

  • Rob22
    Rob22 Posts: 11 ✭✭
    edited July 28

    Updating to teamviewer_15.32.3.x86_64.rpm did not solve this issue.

    Dear community. Do you know any other software so I could move away from abandonware?

  • Rob22
    Rob22 Posts: 11 ✭✭

    Updating to teamviewer_15.33.7.x86_64.rpm did not solve this issue.

  • EzequielPartida
    EzequielPartida Posts: 6 ✭✭

    HI,

    Are you logged in to the server?


    I have a problem with 15.33.7 and I cannot connect unless the server or PC is logged in and locked... If I reboot I cannot access to it.

    Regards

  • Rob22
    Rob22 Posts: 11 ✭✭

    Updating to teamviewer_15.34.4.x86_64.rpm solve this issue.