Hi
I'm connecting from Windows (15.30.3 64-bit from 11 May 2022) to Linux (Fedora 34).
When Linux runs teamviewer_15.30.3.x86_64.rpm I'm unable to connect.
Downgrading to teamviewer_15.29.4.x86_64.rpm solves issue.
Regards,
Rob22
Updating to teamviewer_15.34.4.x86_64.rpm solve this issue.
HI,
Are you logged in to the server?
I have a problem with 15.33.7 and I cannot connect unless the server or PC is logged in and locked... If I reboot I cannot access to it.
Regards
Updating to teamviewer_15.33.7.x86_64.rpm did not solve this issue.
Updating to teamviewer_15.32.3.x86_64.rpm did not solve this issue.
Dear community. Do you know any other software so I could move away from abandonware?
Updating to teamviewer_15.31.5.x86_64.rpm did not solve this issue.
Justin,
Thank you for your input and glad that you directly reported that to us! 🙂
What other party might be interested in receiving issues related to TV software?
sudo teamviewer ziplog
I have created following files:
tvlog_fedora_2022-06-23_FAIL.zip (teamviewer_15.30.3.x86_64.rpm)
tvlog_fedora_2022-06-23_OK.zip (teamviewer_15.29.4.x86_64.rpm)
Do you have a license by any chance?
I don't have license file thus I'm unable to submit ticket.
Fell free to PM license file so I could follow your suggestion.
Additional info: TV on Windows machine hangs on 'Connecting to xxx / Initiating session' message for a minute or two then closes window - looks like timeout. Password window does not complain.
Hi @Rob22,
It's me again already, I just got back from my colleagues and need additional information.
Do you have a license by any chance? If so, please go ahead and submit a ticket regarding that issue and attach the log files to that ticket. You can create a ticket to our team here 👉🏻 Customer Support
If you want to attach the log files, that's the command to use 👇🏻
Thank you,
Justin
I will forward it internally and we will check what is going on and if we can recreate it.
Best,