Assist AR - Downloads for Support Engineer and the Client

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VivekatALCON
VivekatALCON Posts: 1 ✭
edited April 2023 in Assist AR Forum

We have been using Teamviewer(64 bit) 15.17.7 for support activities, recently one of our teams have purchased the licenses for “Team Viewer Assist AR Lite”. So we would like to know two things,

  1. What is the Team Viewer Application that should be Installed on the Support Engineer Desktop? Can we install Teamviewer(64 bit) 15.17.7? Is this AR compatible?
  2. What is the Team Viewer Application that should be installed on the Mobile – person seeking Support.

 Regards

Vivek Baliga

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