It should be such a simple thing to do yet its a headache trying to acquire it. if anyone can assist that would be greatly appreciated.
Hello @4CIT,
Welcome to the TeamViewer Community!
You can download your invoice directly from your Customer Portal.
You can access the Customer Portal via your Management Console by clicking on your username and selecting Customer Portal:
Let me know if this could help you.
/JeanK
Thank you very much for the response.
It requested that i activate the customer portal to do that i require an invoice number which i dont have.
Is there a work around?
You can enter a previous invoice number. As you receive an invoice every year, you should be able to use the invoice number of last year for example.
Hi JeanK,
I have never received and invoice via email thats my problem.
Is there an email address that i can email to request this?
Thanks again for coming back to me
In this case, I would recommend using the chat.
You just need to go to https://www.teamviewer.com/ and use the chat feature at the right bottom corner of the page.
Our team will be happy to send you the invoice and set up the Customer Portal for you.
