Setting Up Teamview First Time

Question

Why does an IP address show up instead of an ID? There are a few numbers in the ID field but it's then followed by an IP address?

JenW · Accepted Answer

Hi @WalterK1,

Welcome back to our Community! 🙌

If you see an IP address instead of your TeamViewer ID, it is probably due to a change in the TeamViewer Options.

👉 Please click on the Gear icon (⚙) in the upper right corner of the TeamViewer application. Navigate to General → Incoming LAN Connections → Change to Deactivated → Click on OK.

You will then be able to see again your ID instead of the IP address.

Let us know if you need further assistance,

Best,

Jen