Why does an IP address show up instead of an ID? There are a few numbers in the ID field but it's then followed by an IP address?
Hi @WalterK1,
Welcome back to our Community! 🙌
If you see an IP address instead of your TeamViewer ID, it is probably due to a change in the TeamViewer Options.
👉 Please click on the Gear icon (⚙) in the upper right corner of the TeamViewer application. Navigate to General → Incoming LAN Connections → Change to Deactivated → Click on OK.
You will then be able to see again your ID instead of the IP address.
Let us know if you need further assistance,
Best,
Jen
That worked!!!! 😁😁😁 You don't know how long I struggled with this issue.
Thanks so much!!!!
