How to wake up remote phones
![martinzima](https://us.v-cdn.net/6032394/uploads/avatarstock/nFMFWXRGGR1UU.png)
I am trying to use TeamViewer to help my mum with her new Android phone. Once the screen is on, I have full access - can unlock the phone, full touch control, etc. However if the phone screen is off I can't do anything.
Is there a way I can turn on the phone screen remotely?
- Thanks in advance
Answers
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Hi @martinzima
Thank you for your message and congrats for your first post.
If the phone screen is off in your mothers phone , unfortunately it' s not possible to wake it up with TeamViewer.
With our TeamViewer you can wake up only computers (windows or mac operating systems), for more information click on this link
Inside this article you will find general information on how our Wake-on-Lan works and in case you want to go deeper here you find our
If there is anything else we can do for you don' t hesitate to recontact us, we are here for you, and I hope you find a solution for your mother's phone.
Best
Spanish Community Moderator
Moderadora de la Comunidad en Español
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