email change assistance

AdamRamjane

Hi I have changed my teamviewer email address but tells me it wont update untill the email is activa

JenW

Hi @AdamRamjane,

Welcome to our Community! 🌍

Indeed, when you want to change the mail address of your user account, you must receive a confirmation email to the new mail address in order to validate the change.

Have you checked your spam folder to see if any email from us has been received?

You can also abort the process and do it again from your Management Console as it is explained in our article:

👉 Update TeamViewer Account Data

Please let us know if you could succeed,

Best,

Jen