TEAM VIEWER KEEPS SHUTTING DOWN
Hi @REMARK007,
Welcome to our Community! 🌍
We would like to assist you in the best way possible. For that, could you please explain to us a bit more in detail what's happening?
💡 Little advice before troubleshooting: please make sure to have the latest version of TeamViewer installed on both devices and check the compatibility with your OS here: 👉 Supported operating systems.
Please let us know if the issue could be fixed in case an update has been done 🙂
Best,
Jen
LOG ON AND 2 SECONDS LATER THE PROGRAM LOGS OFF
Thank you for the information. I hope you could check that the latest TeamViewer version was installed on both sides of the connection 😊
So if I understood correctly: you start a TeamViewer session to control a remote machine and 2 seconds after starting it, the session stops.
Did you try to connect to another device to see if it is the same situation?
Please keep us updated and if any error message appears, you can share it with us 🙋♀️
NO IS THERE ANYONE I CAN TALK TO
We appreciate the time you take to ask for help in our Community 🙂
We are more than happy to help all our users who are struggling with our software.
To assist you in the best way possible, we would really need a bit more details about your use case. That is why I kindly ask you if there is a specific error message that appears, and if possible to take a screenshot of it.
As there are different reasons why a connection cannot be established correctly, the screenshot would help us to identify the cause of the issue.
We thank you and will await your reply,
Best 🍀,
