Getting on has been impossible for me on my Chromebook OS.

APMoore50
APMoore50 Posts: 4 ✭✭
edited September 2022 in General questions

Do you have to buy a license to activate this account? I thought you could have a free account but I have not been able to get on the program since I made my account. What am I doing wrong when I try to get on it after my log on?

Best Answer

  • JeanK
    JeanK Posts: 6,984 Community Manager 🌍
    Answer ✓

    Could you please explain the issues you are experiencing? You should be able to connect without any problems.

    You can check how to connect here: 📄 Connect via TeamViewer

    /JeanK

    Community Manager

Answers

  • JeanK
    JeanK Posts: 6,984 Community Manager 🌍

    Hello @APMoore50,

    Great to see you posting for the first time! 🚀

    You can rest assured that TeamViewer is free for personal use, no matter which platform you use.

    Just so I can help you efficiently, what operating system is your device running and those you want to connect to?

    /JeanK

    Community Manager

  • APMoore50
    APMoore50 Posts: 4 ✭✭

    I am now on an HP laptop microsoft

  • JeanK
    JeanK Posts: 6,984 Community Manager 🌍
    Answer ✓

    Could you please explain the issues you are experiencing? You should be able to connect without any problems.

    You can check how to connect here: 📄 Connect via TeamViewer

    /JeanK

    Community Manager

  • APMoore50
    APMoore50 Posts: 4 ✭✭

    Im not on a Chromebook no more no more. I'm on a HP and I think I have finally got it. Thank you desrly

  • JeanK
    JeanK Posts: 6,984 Community Manager 🌍

    That's great to hear!

    If you have any questions, please contact us again!

    /JeanK

    Community Manager

  • APMoore50
    APMoore50 Posts: 4 ✭✭

    I'm going to try again this afternoon and see how it works out. If I have any problems I will reach out again.