Help on license

HCPBERG Posts: 1
edited May 2 in Licensing

I just upgraded from free to license. Paid, received confirmation emails, activated account, deleted and reinstalled, allows me to login to the account I just paid for, but still says "free license" and kicks me off after 5 minutes. Any thought?


  • Ying_Q
    Ying_Q Posts: 2,440 Moderator

    Hi @HCPBERG,

    Thank you for reaching out in TeamViewer Community!

    We recommend you to visit and use the Chat 💬 feature at the right bottom corner of the page.

    The support agent will be able to help you out with the order status and license confirmation, and license activation.



    Community Moderator/中文社区管理员