Help on license

HCPBERG
HCPBERG Posts: 1
edited May 2023 in Licensing

I just upgraded from free to license. Paid, received confirmation emails, activated account, deleted and reinstalled, allows me to login to the account I just paid for, but still says "free license" and kicks me off after 5 minutes. Any thought?

Answers

  • Ying_Q
    Ying_Q Posts: 2,696 Moderator ☑

    Hi @HCPBERG,

    Thank you for reaching out in TeamViewer Community!

    We recommend you to visit https://www.teamviewer.com/ and use the Chat 💬 feature at the right bottom corner of the page.

    The support agent will be able to help you out with the order status and license confirmation, and license activation.

    Best,

    Ying_Q

    Community Moderator/中文社区管理员
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