I'm playing a mobile game by connecting my phone to my phone, but this message keeps coming out and

uninuim
uninuim Posts: 5
edited October 2022 in General questions

Is there a way to get this message out? Please let me know

Best Answers

  • Ying_Q
    Ying_Q Posts: 2,763 Moderator
    Answer ✓

    Hi @uninuim,

    Thank you for contacting us for TeamViewer helps!

    As the screenshot message is in Korean, Can you kindly share the translation with us then we are trying to provide a possible solution.

    Hope to hear from you~!

    Best,

    Ying_Q

    Community Moderator/中文社区管理员
  • Ying_Q
    Ying_Q Posts: 2,763 Moderator
    Answer ✓

    Hi @uninuim,

    Thank you so much for sharing the screenshot in English!

    May I ask how did you setup the connection between the mobiles please?

    Which manufacturer of the mobile devices are your using at the moment?

    Best,

    Ying_Q

    Community Moderator/中文社区管理员

Answers

  • Ying_Q
    Ying_Q Posts: 2,763 Moderator
    Answer ✓

    Hi @uninuim,

    Thank you for contacting us for TeamViewer helps!

    As the screenshot message is in Korean, Can you kindly share the translation with us then we are trying to provide a possible solution.

    Hope to hear from you~!

    Best,

    Ying_Q

    Community Moderator/中文社区管理员
  • This message always comes out once a day, and everything stops. Please help me

  • Ying_Q
    Ying_Q Posts: 2,763 Moderator
    Answer ✓

    Hi @uninuim,

    Thank you so much for sharing the screenshot in English!

    May I ask how did you setup the connection between the mobiles please?

    Which manufacturer of the mobile devices are your using at the moment?

    Best,

    Ying_Q

    Community Moderator/中文社区管理员
  • There are two One is Samsung Galaxy S20 Ultra and one is Note 8. Note 8 works fine, but only the s20 ultra does this. The setting is the same.