Verification Email

Numaila · 2021-02-09T10:24:33+00:00

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Hi!

I have installed the Teamviewer on my PC because I want to discuss about my website with the client. But now the issue is I am unable to install because I didn't get any verification email.

Things which I have done:

Checked my junk, spam folder
Reinstall the software

But I didn't get the email.

Please help me to resolve it.

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Accepted answers

JeanK

Hello @Numaila,

There are two options you can follow to get you started again:

If you own a professional TeamViewer license:

Please contact our support via phone, they will guide you through the procedure: Contact us via phone

If you are using the free version of TeamViewer:

You can create for free a new account: https://login.teamviewer.com/LogOn#register
If creating a new account with a different email address is not an option and you want to use this same account again, you can request the deletion of your TeamViewer account by writing an email to privacy@teamviewer.com.
As soon as the account is deleted by our dedicated team, you will be able to create the TeamViewer account with this same email address.

All comments

Numaila

Thank you so much!

la_canuck

Hello, can't verify my account either. Tried a few times.

Carl

exiguitas

Hi,

I'm not receiving the emails to verify my device, so that the device will be added to the trusted devices list.

I have checked my inbox & spam folder, I also added @teamviwer.com to my email filter.

Any suggestions will be greatly appreciated.

JeanK

Hello @Numaila,

There are two options you can follow to get you started again:

If you own a professional TeamViewer license:

Please contact our support via phone, they will guide you through the procedure: Contact us via phone

If you are using the free version of TeamViewer:

You can create for free a new account: https://login.teamviewer.com/LogOn#register
If creating a new account with a different email address is not an option and you want to use this same account again, you can request the deletion of your TeamViewer account by writing an email to privacy@teamviewer.com.
As soon as the account is deleted by our dedicated team, you will be able to create the TeamViewer account with this same email address.