Sudden TeamViewer crash on Server 2012 R2

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Arapaima
Arapaima Posts: 1
edited November 2022 in General questions

Long story shot, TV used to work and suddenly stopped working with these errors, see below.

It is a Remote Desktop enviroment where our users connect to.

The server itself is up to date.

Server restart

We have tried un-installing and re-installing TV(newest version at this moment)

scan with sfc /scannow

Tried different security changes in TeamViewer.exe properties

Tried different solutions from google search. No luck.

Tried running compability troubleshooter



Opening TV normally gives this error:


Problem signature:

 Problem Event Name: BEX

 Application Name: TeamViewer.exe

 Application Version: 15.35.9.0

 Application Timestamp: 636c1564

 Fault Module Name: TeamViewer.exe

 Fault Module Version: 15.35.9.0

 Fault Module Timestamp: 636c1564

 Exception Offset: 02c18bfc

 Exception Code: c0000409

 Exception Data: 00000007

 OS Version: 6.3.9600.2.0.0.16.7

 Locale ID: 1030

 Additional Information 1: f9d3

 Additional Information 2: f9d34961f6d366828170b00932fd86d4

 Additional Information 3: f569

 Additional Information 4: f5696da18dd5b98c587ba0563eb57ad5



EDIT:

We have made a support ticket insted.