2 weeks, no update for my refund.

Langi Posts: 1
edited May 2 in Licensing

Just wanted to say that I am very dissapointed with the customer service provided.

Its been 2 week since I asked for a refund and I still don't have any news.

I'd advise to try another similar software if you think about trying it thinking you can

get your refund easily.

I will file a dispute with my credit card company tomorrow


  • Ying_Q
    Ying_Q Posts: 2,447 Moderator

    Hi @Langi,

    Thank you for contacting us for help and we are sorry to hear negative experience!

    As the Community Team is unable to assist with cancellation and invoicing-related inquiries. We kindly advise you to contact the TeamViewer Support Team ☎ for further communication and confirmation on the refund. Please remember to use your licensed account for ticket submission.

    If you are experiencing any difficulties in raising a support ticket 📩 or calling the support hotline, kindly share your contact information via Private Message with me and I will try to help!



    Community Moderator/中文社区管理员