Getting the following error

Arvand
Arvand Posts: 1
in General questions
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Hey

I am getting this error and not sure why is that,

does anyone have any experience?

Answers

  • Josia
    Josia Posts: 11 [Former Staff]

    Hello @Arvand,

    Thank you for posting and welcome to our TeamViewer Community!✨


    This error can be caused by the following reasons:

    ▹ UAC appears and is waiting for admin approval

    UAC (User Account Control) is a security feature of Windows which helps prevent unauthorized changes to the operating system.

    To control the UAC during the session, I would kindly recommend checking out the article below 👇️:

    📄 Control UAC during a TeamViewer connection


    ▹ Working on a Windows server

    If you are working on a Windows server, you have the User ID and the Server ID, please try connecting to the Server ID directly.

    For more information, I would kindly recommend checking out the article below 👇️:

    📄 Use TeamViewer on Windows servers


    I'm looking forward to your response!


    Best,

    Josia

    German Community Moderator

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