Why cant I downgrade my subscription?

L_Eckels · 2022-12-19T16:25:00+00:00

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I have a Premium plan and with two people in my company, feel that I am being way over charged for the services that we use. The management console allows you to upgrade, but not downgrade. If I cant downgrade, I will be forced to not renew my subscription and use another service.

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JeanK

Hello @L_Eckels,

Great to see you posting for the first time! 🚀

You can downgrade your license by contacting our sales team.

You can contact them via this link. Make sure to click Talk to our Sales Team and you will get the right number to call.

Let me know if you have any further questions! I'll be happy to assist.

/JeanK

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