activation

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WILLBEAU
WILLBEAU Posts: 1
edited December 2022 in General questions

Hi. I'm still registered as Free but just bought a licence.

I clicked on the activate your account the link opens and I get

"Sorry, an error occurred while processing your request."

I'm not sure what I've done. Can you please assist.

Thanks

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  • Ying_Q
    Ying_Q Posts: 2,598 Moderator
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    Hi @WILLBEAU,

    Thank you for contacting us in the Community!

    For checking on your license status and troubleshooting with the activation link, we strongly recommend you contact the TeamViewer Support Team for further assistance. We appreciate your understanding!

    Best,

    Ying_Q

    Community Moderator/中文社区管理员