[Windows] v15.38.3

JeanK

Operating system: Windows

Version: 15.38.3

Release date: 2023-01-24

Bugfixes

• Fixed a file transfer bug that prevented a partially-transferred file from resuming after the transfer was canceled due to connection issues.

RaphaelBM

I cannot get the latest update. It is in the blog as [Windows] v15.38.3

[Windows] v15.38.3

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JeanK Posts: 6,508 Community Manager 🌍

January 24 edited January 24

Operating system: Windows

Version: 15.38.3

Release date: 2023-01-24

RaphaelBM

Operating System - Windows 10 Home (x64) Version 22H2 (build 19045.2486)

System Model - TOSHIBA SATELLITE C850D-12L PSCC2E-02L00JEN

JeanK

Hi @RaphaelBM,

as always, please wait a few hours until the update is globally rolled out.

You should be able to get it by now.

/JeanK

RaphaelBM

I waited 2 days. YES the update worked. Thx for the help.

Raphael

AlexFogerty

Hi Jean,

We installed the 15.38.3 version and we now have multiple computers that are no longer displaying a ID number or password with no internet connection in the bottom left. Rolling back to the previous version 15.37.8 fixes the issue.

I note that when we change the proxy settings from "Automatically detect settings (recommended)" to "No proxy" we then get a green "ready to connect (secure connection)" message at the bottom left, but the ID and the password stilll remains blank and we can't make a connection.

I opened a ticket with TeamViewer Support but they just said to do a clean uninstall and reinstall, which didn't help.

JeanK

Hi @AlexFogerty,

Sorry for the late reply.

Did you try to update to 15.39.5 and see if it works as expected?

/JeanK