Update now to the most recent TeamViewer Remote version 15.54. See the Changelogs here.

[Windows] v15.38.3

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JeanK
JeanK Posts: 6,997 Community Manager 🌍
edited February 2023 in TeamViewer Remote

Operating system: Windows

Version: 15.38.3

Release date: 2023-01-24


Bugfixes

  • Fixed a file transfer bug that prevented a partially-transferred file from resuming after the transfer was canceled due to connection issues.

Community Manager

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Comments

  • RaphaelBM
    RaphaelBM Posts: 37 ✭✭
    edited January 2023
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    I cannot get the latest update. It is in the blog as [Windows] v15.38.3

    [Windows] v15.38.3


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    JeanK Posts: 6,508 Community Manager 🌍

    January 24 edited January 24

    Operating system: Windows

    Version: 15.38.3

    Release date: 2023-01-24


  • RaphaelBM
    RaphaelBM Posts: 37 ✭✭
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    Operating System - Windows 10 Home (x64) Version 22H2 (build 19045.2486)

    System Model - TOSHIBA SATELLITE C850D-12L PSCC2E-02L00JEN

  • JeanK
    JeanK Posts: 6,997 Community Manager 🌍
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    Hi @RaphaelBM,

    as always, please wait a few hours until the update is globally rolled out.

    You should be able to get it by now.

    /JeanK

    Community Manager

  • RaphaelBM
    RaphaelBM Posts: 37 ✭✭
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    I waited 2 days. YES the update worked. Thx for the help.

    Raphael

  • AlexFogerty
    AlexFogerty Posts: 35 ✭✭
    edited February 2023
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    Hi Jean,

    We installed the 15.38.3 version and we now have multiple computers that are no longer displaying a ID number or password with no internet connection in the bottom left. Rolling back to the previous version 15.37.8 fixes the issue.

    I note that when we change the proxy settings from "Automatically detect settings (recommended)" to "No proxy" we then get a green "ready to connect (secure connection)" message at the bottom left, but the ID and the password stilll remains blank and we can't make a connection.

    I opened a ticket with TeamViewer Support but they just said to do a clean uninstall and reinstall, which didn't help.

  • JeanK
    JeanK Posts: 6,997 Community Manager 🌍
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    Hi @AlexFogerty,

    Sorry for the late reply.

    Did you try to update to 15.39.5 and see if it works as expected?

    /JeanK

    Community Manager