Multitenancy license distribution

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Hi,

My question: How can i assigened 1 license to the small company in the multitenency? i read here:

Distribute your Tensor license - TeamViewer Support

assigned minimum 5 license.

Thanks for your help

Answers

  • JenW
    JenW Posts: 972 Moderator
    edited January 2023
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    Hi @Gergely_Torok,

    Welcome to the TeamViewer Community!

    We're happy that you could check some of our Tensor articles 🙂

    As you could read in the article Distribute your Tensor license, if you have a Tensor Basic, you need to assign minimum 5 agents to a company within the Multitenancy menu:

    The minimum number of agents that can be provided depends on the license (5 for Basic, 10 for Pro, and 15 for Unlimited).

    Consequently, it is not possible to assign only 1 agent to a small company.

    Let us know if you have further questions or concerns.

    Best,

    Jen

    Modératrice Communauté Francophone 💌 French Community Moderator