Getting 5min lockout with Corporate License?

castillo_gene

I have a Corporate License with TeamViewer and I connect with clients a lot everyday, but recently I got a notification that a commercial use is being used and that I will only have 5min to stay connected. I thought the purpose of purchasing a Corporate License would prevent such problems. Is there any fix to this?

JeanK

Hello @castillo_gene,

Thank you for posting this here!

If you are getting this message, even though you have a Corporate license, it means that either:

• you are not signed in with your licensed account within the TeamViewer program. In this case, please follow the steps here: Log in to your TeamViewer account
• your license is not correctly activated. In this case, please make sure to activate your license by following these steps: Activate your Premium/Corporate license

I hope this fixed your issue. If not, don't hesitate to come back to me.

/JeanK