I don't receive the e-mail to add a device as an trusted device

Question

I never receive the mail

xray-it · Answer

It is fixed. I have talked to the support. My IP or mail was "blocked". It is open again.

JenW · Answer

Hi @xray-it,

Thank you for posting in our Community! ✨

Could you please follow the steps that our moderator @.Carol.fg. explained here 👇

https://community.teamviewer.com/English/discussion/comment/141988#Comment_141988

Please keep us updated about the result!

Best,

Jen