with remote control i see only the screen of the device connected (huawei smartphone), the blue hand don't tap the icones for open apps o scroll the screen.
is it possible this feature?
how?
Thanks everybody
Hi @Romoide72,
Welcome to the TeamViewer Community! 🎉
To control an Android device remotely, you need to install the TeamViewer QuickSupport or Host App on the smartphone and a dedicated add-on for each device/manufacturer.
In case there is no such add-on available for the smartphone, you can use the Universal add-on.
To get more information about this add-on, please check out our dedicated article 👉 Universal Add-On for Android
If you need further assistance, let us know 🙂
Best,
Jen
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