Hi @AndrewJason,
Welcome to the TeamViewer Community!
All you need to do for remote connection is to download and install TeamViewer, share the ID credentials and connect. We have the Knowledge article for introducing making the first connection. At the same time, we would like to advise that please ONLY share the TeamViewer ID and Password with the people you fully trust.
Keep me posted about how your connections going and Happy connections!
Best,
Ying_Q
