TeamViewer crashes on remote id selection
I have been using TeamViewer (Free) for several years on my iMac with no problems.
Suddenly, two weeks ago, every time I select the remote id it crashes with the report below (I couldn't print the entire report but hope the exceptions might be a clue).
My ISP isn't blocking me and I can connect using a VPN but it is very slow and I really don't want to take out a VPN subscription on that basis.
Does anyone recognise this problem and have a solution, please?
Thanks
REPORT
Process: TeamViewer [51659]
Path: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer
Identifier: com.teamviewer.TeamViewer
Version: 15.2.2756 (1)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: TeamViewer [51659]
User ID: 501
Date/Time: 2023-04-09 17:49:49.098 +0100
OS Version: Mac OS X 10.13.6 (17G14042)
Report Version: 12
Anonymous UUID: 848F2A08-F6B7-3156-9302-71B625A845DA
Time Awake Since Boot: 180000 seconds
System Integrity Protection: enabled
Crashed Thread: 4
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [0]
Answers
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I'm having the same problem. Restarted in Safe mode, didn't work. Deleted the app and associated files, restarted, downloaded and reinstalled, still didn't work. Not sure what to do next.
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