Why won't my desktop connect even though it is visible?

baileydrue · 2023-04-23T14:39:17+00:00

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I work remotely on my laptop and need teamviewer to connect to my desktop at home. Ever since April 18th, it is EXTREMELY hard for me to be able to connect with my desktop. I have easy access granted and have always been able to login without a problem. Now when I go to connect it will say "device not connected to server" or " could not connect to partner." I know the wifi connection is good and can see on the screen that my desktop is visible. I will try for about an hour and it will finally connect after so many tries. I know that it works but only after trying 20+ times. How can I fix this issue? (I have also uninstalled and reinstalled TeamViewer on both devices with no luck)

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Gilligan

I am having the same issue since roughly the same date. Only exception being it isn't just extremely hard to connect, it's impossible.

Team viewer software on both machines is up to date. Windows on both machines is up to date. Both machines are visible in the computers and contacts section with no alerts, however it simply will not connect.

Going to look at alternatives this week if I can't get it cleared up.