No Moves left. Error is showing

Rekha68
Rekha68 Posts: 2 ✭✭
edited May 2023 in General questions

I am facing issues in deactivating the logged in devices for the account. Can you please help in urgent basis

Please contact asap.

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Answers

  • .Carol.fg.
    .Carol.fg. Posts: 1,071 Moderator

    Hi @Rekha68,

    Welcome, and thanks for reaching out to our Community!

    By the description you provided, it seems that you have a Business license.

    When there are no movements left, it's necessary to contact our support team for assistance with the movements reset.

    We usually recommend sending a ticket for your convenience, but since you mentioned this is an urgent matter, I would advise you to give our support team a call. The local phone numbers you can find here.

    I hope this helps you to get this resolved as soon as possible. 🍀

    let us know if we can help you any further.

    Best, carol


    Portuguese Community Moderator

  • Rekha68
    Rekha68 Posts: 2 ✭✭

    Hi @.Carol.fg. The local phone numbers for India is not working can you please provide the working contact information?

  • .Carol.fg.
    .Carol.fg. Posts: 1,071 Moderator

    Hi @Rekha68,

    Thanks for reaching out, and I'm sorry to hear you couldn't contact the support team by using the local numbers.

    In a case like this, please open a support ticket with both a description of the issue and your contact information, so our support team can reach out to you as soon as possible.

    Let us know how it goes, and if we can help you any further. 🙋‍♀️

    Best, Carol


    Portuguese Community Moderator