Unattended access on mobile

System

This discussion was created from comments split from: how do I find my partner ID?.

Mintestrat

I give up entirely. Manually entering my password one billion times on mobile and desktop is not my idea of fun. Who can tell which app needs to be installed where, what version, what codes. Devices fail to be added, then get added, then do not appear in managed devices. This is an endless loop of ridiculousness using multiple crytic codes you have to be writing down somewhere furiously, and then things just do not work.

.Carol.fg.

Hi @Mintestrat,

Welcome, and thanks for reaching out to our Community!

It seems you're interested in having unattended access to remote connect to your mobile as well as your desktop. Since it's a different topic, I split the discussion to better assist you. 😄

Unattended access is the capability of connecting to a remote device automatically without having to enter ID and password over and over again.

👉 For the setup of both mobile and desktop, Easy Access is recommended.

A) Local device

The device that starts the remote connection, must have the full version of TeamViewer installed ➜ TeamViewer Remote.

B) Remote side

For the device that receives the remote connection, it's recommended to use Teamviewer Host.

• 📌Please note:
  • On mobile, unattended access via Easy Access is only possible with TeamViewer Host. You can find the step-by-step of this setup here.
  • On desktop, unattended access via Easy Access is recommended by using TeamViewer Host on the remote side; however, if the remote side also needs to remote connect, you will need to configure it on the full version.
    • The images below have the steps of this configuration for both interfaces:

TeamViewer Classic interface:

1. Click the gear icon (⚙) on the top right
2. Select the General tab
3. On Account assignment, click the button Assign to account... and enter the account you want to have unattended access to this device.
4. We also encourage you to select Manage this device, so the device will automatically show up in your contact list. 😉
5. Click OK to save.

TeamViewer Remote interface:

1. Click the gear icon (⚙) on the bottom left
2. Select Go to this device's settings
3. Select the tab Advanced Settings on the left menu and click Open advanced settings.
4. Select General and here you will be able to do your account assignment as well as add your device as a managed device.
5. Click OK to save.

I hope this information can help you understand TeamViewer settings a bit more! 🍀

Please don't hesitate in asking more questions to our Community.

Best, Carol