New version ?

milosandric
milosandric Posts: 3
in General questions


I was using the old version for years with ease.

Now, I can;t bring a basic window for password and contact.

In instruction can't find basic bor that?

I need instructions for basic.

Best Answer

  • Akiho
    Akiho Posts: 1,411 Moderator ☑
    edited June 2023 Answer ✓

    Hi @milosandric,

    Thank you for reaching out to the Community.

    Devices and contacts are indeed displayed differently in the new interface:

    • To access the devices and groups, please click the Devices tab (1).
    • The new contact list is also available in the top right corner of the application (3).
    image.png


    On top of this, if you are using the latest version of the TeamViewer Remote, the TeamViewer ID and password can be found on the main interface of the full client and the Remote Support menu after signing in. 

    To get more insight into the new interface -TeamViewer Remote, we highly recommend going over the following articles:

    Hope you find this helpful.

    Best,

    Akiho


    Japanese Community Moderator / コミュニティモデレーター

Answers

  • Akiho
    Akiho Posts: 1,411 Moderator ☑
    edited June 2023 Answer ✓

    Hi @milosandric,

    Thank you for reaching out to the Community.

    Devices and contacts are indeed displayed differently in the new interface:

    • To access the devices and groups, please click the Devices tab (1).
    • The new contact list is also available in the top right corner of the application (3).
    image.png


    On top of this, if you are using the latest version of the TeamViewer Remote, the TeamViewer ID and password can be found on the main interface of the full client and the Remote Support menu after signing in. 

    To get more insight into the new interface -TeamViewer Remote, we highly recommend going over the following articles:

    Hope you find this helpful.

    Best,

    Akiho


    Japanese Community Moderator / コミュニティモデレーター

  • milosandric
    milosandric Posts: 3


    Hello Akiho, thank you for help.

    It is complete.

    Milos

  • Akiho
    Akiho Posts: 1,411 Moderator ☑

    Hi @milosandric,

    Thank you for getting back to this thread and I am happy to hear that from you.

    Please come back to the Community anytime whenever you have any questions or concerns using TeamViewer!

    We would be more than happy to see what we can do here in the Community.

    Wish you have a beautiful day.

    Warm regards,

    Akiho


    Japanese Community Moderator / コミュニティモデレーター

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