i have sent two support tickets and 5 days later still no response ,my two tensor users are not getting the activation email and i can assign the shares to them
Hi @Darren_Kessel,
Thank you for posting in our Community! 🙌
Since TeamViewer is used worldwide, we do our utmost to help all our customers as quickly and efficiently as possible, regardless of region or preferred language.
We are currently experiencing a high volume of ticket requests, which we regret has caused a backlog and delay in processing.
As we cannot take over accounts matter on our Support Forum for privacy purposes, and if your request has not yet been processed, we invite you to call directly our Support Team: ☎ Customer Support.
We apologize for the inconvenience caused.
Best,
Jen
