Hello community,
A colleague dealt with the process for me to get a Remote Access license.
He sent me the license number, but I cannot activate it. He told me he did not have an activation link.
What should I do?
Best
Hi @bopa,
Thank you for reaching out to the Community!
In order to get further assistance with your case, kindly contact our support team via chat and tell them your situation along with your license number.
Once you received the activation link of your license, you can start the activation process.
To get an overview of the activation procedure, please check the following article: Activate and set up your Remote Access license
Please comes back to the Community anytime when you have any questions or concerns using TeamViewer!
Hope you find this helpful.
Best,
Akiho
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