.MSI download missing

Regaogetswe_Mashile

Hi Guys

I do not have the .MSI button on on the management console.

JeanK

Hi @Regaogetswe_Mashile,

I might have found the issue.

The MSI package is only available for Corporate or Tensor customers.

This is why you can't see the option in your Management Console.

Please see as reference: Download the MSI package

Surely not the answer you wanted to hear, but that would explain why you can't download the MSI package.

/JeanK

Regaogetswe_Mashile

JeanK

Hi @Regaogetswe_Mashile,

Thank you for your message. 🙌

Could you please check if your license is correctly displayed on the top right corner of the Management Console?

It might be an issue with the license not being recognized.

/JeanK

Regaogetswe_Mashile

Hi JeanK

Below is my license.

JeanK

Hi @Regaogetswe_Mashile,

I might have found the issue.

The MSI package is only available for Corporate or Tensor customers.

This is why you can't see the option in your Management Console.

Please see as reference: Download the MSI package

Surely not the answer you wanted to hear, but that would explain why you can't download the MSI package.

/JeanK

Regaogetswe_Mashile

Hi Jeank

Thanks for your time, understood.