Deleted remote device

Shaikh

HI All

My problm started when I accidently deleted one device in the list of remote devices I had.

I remembered the device ID , I could add it newly but the problem is it ask for password when I try to connect to this remote device. and now I dont remember wat was saved password. How can i recover the password, is it possible to remover or reset remotely or reset it ?

if I not wrong the password keeps changing everytime when the remote device restarts,

so this password may be dynamic .. Just my guess which only Team viewr can guess correctly

during the remote connect ? Any support how do I connect this remote evice deeply

appriciated. Please help.

Best Regards

.Carol.fg.

Hi @Shaikh ,

Thanks for your reaching out to our Community!

To have unattended access (being able to remote connect to a device without anyone on the remote side accepting the remote session), you need to set up Easy Access to the remote device.

You can find the step-by-step in our articles:

• Remote control via Easy access (If you're using the TeamViewer Classic interface)
• Provide unattended remote support (If you're using the TeamViewer Remote interface)

Let us know if it works and if you need any further help. 🙋‍♀️

Best, Carol