I currently use the built-in screen share features of macOS to support my elderly parents (mainly dad, but mom too) who live a continent away and now have a hard time figuring out/following the steps to do so (open Messages and invite me to share their screen). So I'm looking for something simpler, and Team Viewer looks like a good option. It looks like I should be able to (technically, contractually and ethically) use the Free Version . (we're all macOS and iOS users, and I expect it'll be great to be able to control/see what's on their iPhones too!) (And we haven't seen any suspected commercial usage warnings yet - we haven't even installed the software yet. I just signed up for an account so I could post this question.)
But I can't figure out (short of trial and error) where to start. I don't want to walk them through creating an account, setting up 2FA and installing TeamViewer Host only to find out it's not the Free Version, or it's crippled.
Searching for info led me here and I read the whole original post (and a bunch of messages from users who clearly hadn't!) but I'm still stuck. I read the EULA too. But I'm still stuck. The download page for macOS (at teamviewer.com) lists 3 possibly relevant downloads.
TeamViewer QuickSupport
TeamViewer Full Client
TeamViewer Host
And I'm looking at Documents (page at teamviewer.com) but I still feel blind, as I can't find a Free Version download or list of features of the Free Version.
- (Ok, this is reallllly silly: "You have to be around for a little while longer before you can post links." because
- I'm being prevented from posting a post that only has links to YOUR WEBSITE! )
[Edit: So I see in the documentation, it refers to the TeamViewer Remote version, but that's not one of the 3 downloads above. I also see in the documentation:
Free license users have to install the Host manually, as described in the next chapter.
Okay...? So as part of that, the "TeamViewer account e-mail" - is that mine, or do we set up and use a TeamViewer account for my dad in addition to the one I just created for myself?]