Anyone have a fix for TeamViewer Version: 15.45.3 (48f46b66ce5) Reboot Problem?

ACECEO · 2023-08-26T01:56:54+00:00

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As soon as I upgraded the minor version of TeamViewer to Version: 15.45.3 (48f46b66ce5), I am unable to use it due to the TeamViewer software rebooting itself and never being "operational" for me to actually use.

This is on MacOS 13.5.1 (22G90).

I need to revert to the previous minor build to "stop the bleed" but I don't know how to do that. I have a ticket open with TeamViewer support, but it's been escalated and they won't be able to continue working with it until Monday.

I need a fast way to revert to the previous minor version because that had zero problems.

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In the attached video 0:58 seconds in TeamViewer flips to "No connection", strange things happen from 0:58 to 1:28 at which point it logs out. Totally logged out at 1:29 with a login screen but flips at 1:36 and begins "doing something" and then at 1:39 everything is back.

The cycle repeats every 40s to 1minute... constant after the version update.

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Accepted answers

ACECEO

We were able to fix the issue ourselves ahead of support.

What we did to fix it was as follows:

Go to advanced settings.
Tick the box “also delete configuration files.”
Click the uninstall button.
Wait for it to finish and for message to appear confirming the fact its uninstalled.
Reboot Mac
Re-install TeamViewer

That fixed it.

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ACECEO

We were able to fix the issue ourselves ahead of support.

What we did to fix it was as follows:

Go to advanced settings.
Tick the box “also delete configuration files.”
Click the uninstall button.
Wait for it to finish and for message to appear confirming the fact its uninstalled.
Reboot Mac
Re-install TeamViewer

That fixed it.