the session is terminated

Ivan_Kostal_DU · 2023-09-12T11:49:46+00:00

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Hi, we have TV12 with Premium license, and if i (as admin) connect to PC with "user" rights - and wanted something install on remote PC - session is always terminated, because a window pops up in the background asking for a name and password (admin credentials request). I thought that when I have a premium license that session will be still alive and i will have possibility to fill admin credentials on remote PC. Does anyknow where might be a problem? Thank you.

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JenW

Hi @Ivan_Kostal_DU,

Thanks for joining our Community! 🙌

With TeamViewer, you have the possibility to connect to a remote device via Windows authentication, which means that you can log on to the remote PC as an administrator.

To do so, please follow our process in our dedicated article: How to connect via Windows Authentication.

If you have any difficulties, feel free to come back to us anytime! 🙂

Best,

Jen

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