Team Users from different country

nacelle15
nacelle15 Posts: 2 ✭✭
edited October 2023 in General questions

Hi, my main company is based in China and we are looking to avail either a premier or corporate license.

We have 2 questions:

1) If the users are from different countries, can we all be added on the main account in China and have shared access on the available concurrent connections without issues?

2) What will be the process in case a long while after purchasing, we realized that the default available number of concurrent connection is not enough for our group and needs to buy additional ones?

Comments

  • Ying_Q
    Ying_Q Posts: 2,531 Moderator

    Hi @nacelle15,

    Welcome to our TeamViewer Community and thank you for sharing the questions with us!

    TeamViewer works on the internet, and there is no limitation on adding the users from world-wide to your main account regardless the location you or the company physically are. Plus, you are welcome to contact the TeamViewer Sales Team ☎ anytime for adding additional channels to suit your concurrent usage needs.

    I hope my answer eases the concern you have and feel free to visit the Community anytime to get help!

    Best,

    Ying_Q

    Community Moderator/中文社区管理员
  • nacelle15
    nacelle15 Posts: 2 ✭✭

    Hi @Ying_Q ,

    Thank you very much for the clarifications.

    It did help to ease the concerns raised in our team.


    Best Regards,

    nacelle15

  • Ying_Q
    Ying_Q Posts: 2,531 Moderator

    Pleasure to help 😊

    Wish you a fantastic week! @nacelle15 🍀

    Ying_Q

    Community Moderator/中文社区管理员