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Did Teamviewer changed or pushed out an update that now requires remote computers or users to allow access to administrators? Computers/Servers/VM's we manage remotely that we are full admins on, are now requiring input from users on the terminal. And this just happened. 3 hours ago, I was able to log into a remote VM just…
Hello, we are an IT company with many customers. In our TeamViewer structure each customer has an own devicegroup and i have a usergroup for the staff. Now i want to give this usergroup access to all devicegroups, so i don't have to edit all device groups each time we get a new employee. I created a role, then created a…
Hi, i want to give 3rd party access to TV but only specific PC's not everything in the group. I tried adding a user but the add button i greyed out can't click it. Is there a guide on this somewhere that i can't find. Many Thanks Murray
We'd love to have the possibility to edit user-groups the current account is assigned to. It should only be disallowed to edit the company administrator group or to remove it from a user, if he is the last user, having this group to prevent users from locking them out from their own environment. Currently for example we…
Hi, my main company is based in China and we are looking to avail either a premier or corporate license. We have 2 questions: 1) If the users are from different countries, can we all be added on the main account in China and have shared access on the available concurrent connections without issues? 2) What will be the…
We have a tensor license. When I tried to apply license to a user, I get this error: License you tried to activate is already activated on another Teamviewer account Please advise
Hi all, I'm attempting to use the API to add users to a user group via: POST /api/v1/usergroups/{groupId}/members. The API is looking for an 'AccountID' as an array [INT] instead of a 'User ID'? What is this 'AccountID'? The API documentation just mentions: "List of account identifiers to add to the user group. Must be…
Hi, Can someone possibly point me to instructions for adding a User to a specific Group in my account? I only want this User to have access to the devices in one Group. Thank you in advance for your help. Troy
Hi, I have got 3 licenses. using (3/3) I am using my new account but cannot see the computer & contacts of the corporate but if I use other users I am able to see that section. Could you please help me with that? Thanks
We are happy to introduce our new role-based user management system: Role management! What is Role management? Role management prescribes what TeamViewer services users can view, edit and control. A user can have multiple roles assigned. The permissions that apply to a user are the sum of all permissions from all assigned…
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After installing Teamviewer and creating your TeamViewer account, follow these recommendations to ensure the highest level of security tailored to your needs. Secure your account: Set up two-factor authentication (2FA) Two-factor authentication (2FA) adds an extra layer of security to your TeamViewer account. Even if…
As a company administrator, you can review the connection reports for incoming and outgoing connections. This feature is not a traditional security setting but rather a feature that allows you to review all incoming and outgoing connections performed with your license. Find detailed information about Connections Reports…
If you plan to use unattended access for TeamViewer, you have to think about security, as your devices will be accessible all the time. Please follow the instructions below to make sure your Host is protected from unauthorized access at any time. Manage your device and grant Easy Access To guarantee the most secure remote…