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Hello, we are an IT company with many customers. In our TeamViewer structure each customer has an own devicegroup and i have a usergroup for the staff. Now i want to give this usergroup access to all devicegroups, so i don't have to edit all device groups each time we get a new employee. I created a role, then created a…
Hi, i want to give 3rd party access to TV but only specific PC's not everything in the group. I tried adding a user but the add button i greyed out can't click it. Is there a guide on this somewhere that i can't find. Many Thanks Murray
We'd love to have the possibility to edit user-groups the current account is assigned to. It should only be disallowed to edit the company administrator group or to remove it from a user, if he is the last user, having this group to prevent users from locking them out from their own environment. Currently for example we…
Hi, my main company is based in China and we are looking to avail either a premier or corporate license. We have 2 questions: 1) If the users are from different countries, can we all be added on the main account in China and have shared access on the available concurrent connections without issues? 2) What will be the…
We have a tensor license. When I tried to apply license to a user, I get this error: License you tried to activate is already activated on another Teamviewer account Please advise
Hi all, I'm attempting to use the API to add users to a user group via: POST /api/v1/usergroups/{groupId}/members. The API is looking for an 'AccountID' as an array [INT] instead of a 'User ID'? What is this 'AccountID'? The API documentation just mentions: "List of account identifiers to add to the user group. Must be…
Hi, Can someone possibly point me to instructions for adding a User to a specific Group in my account? I only want this User to have access to the devices in one Group. Thank you in advance for your help. Troy
Hi, I have got 3 licenses. using (3/3) I am using my new account but cannot see the computer & contacts of the corporate but if I use other users I am able to see that section. Could you please help me with that? Thanks
We are happy to introduce our new role-based user management system: Role management! What is Role management? Role management prescribes what TeamViewer services users can view, edit and control. A user can have multiple roles assigned. The permissions that apply to a user are the sum of all permissions from all assigned…
We have setup SSO using Azure AD and want to exclude certain users from signing in via this method. I can see there is an option to do this through the Email exclusions section of the SSO settings. The problem being that this seems to be case sensitive, so only users with an email address exactly matching the email address…
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