Introducing our new role-based user management system!

JeanK Posts: 6,984 Community Manager 🌍
edited April 2023 in Blog

We are happy to introduce our new role-based user management system: Role management!

What is Role management?

Role management prescribes what TeamViewer services users can view, edit and control.

A user can have multiple roles assigned. The permissions that apply to a user are the sum of all permissions from all assigned roles.

You will find the feature in the left panel of the Management Console.


What are the benefits of assigning roles to your users?

User Roles improve your productivity and security by:

  • Providing license administrators with an overview of their users' permission setup
  • Making user permission provisioning easier and reducing human error
  • Preventing the threat that users may have access to functionalities they shouldn't have access to
  • Allowing your company to scale faster


How does Role management work?

Learn how to create, assign, update, and delete user roles here:


What happens with your current user permissions and roles?

We have automatically assigned pre-defined user roles to your current users based on their current permission set. You can, from there, edit the user roles according to your needs by following the instructions here: Update User Roles


We need your feedback!

We hope you are enjoying our new functionality! We would love to hear your feedback about how it works for you.

Please take a few moments to share your thoughts with us in the Support Forum, so we can continue to improve and make your experience even better.

Happy connecting,


Community Manager

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