The one-year license purchased by [removed per Community Guidelines] cannot be activated.

Customer account:[removed per Community Guidelines]

Sales order:[removed per Community Guidelines]

The payment method is Alipay [removed per Community Guidelines]

PAC License:

The one-year license purchased by [removed per Community Guidelines] cannot be activated. Please help me activate it.

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Accepted answers

Ying_Q

Hi @ro0t,

We appreciate your visit to the Community and ask for help from us!

Please be mindful that avoid sharing private information in the open forum please! I have sent you a message via PM, kindly check it out for a further conversation about your case please.

Best,

Ying_Q

All comments

Ying_Q

Hi @ro0t,

We appreciate your visit to the Community and ask for help from us!

Please be mindful that avoid sharing private information in the open forum please! I have sent you a message via PM, kindly check it out for a further conversation about your case please.

Best,

Ying_Q

ro0t

i cant issue a new ticket ,when i click new ticket ,automatic jump to other webs

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