The one-year license purchased by [removed per Community Guidelines] cannot be activated.

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ro0t
ro0t Posts: 2 ✭✭
edited October 2023 in Licensing

Customer account:[removed per Community Guidelines]

Sales order:[removed per Community Guidelines]

The payment method is Alipay [removed per Community Guidelines]

PAC License:

The one-year license purchased by [removed per Community Guidelines] cannot be activated. Please help me activate it.

Best Answer

  • Ying_Q
    Ying_Q Posts: 2,598 Moderator ☑
    Answer ✓
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    Hi @ro0t,

    We appreciate your visit to the Community and ask for help from us!

    Please be mindful that avoid sharing private information in the open forum please! I have sent you a message via PM, kindly check it out for a further conversation about your case please.

    Best,

    Ying_Q

    Community Moderator/中文社区管理员

Answers

  • ro0t
    ro0t Posts: 2 ✭✭
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    i cant issue a new ticket ,when i click new ticket ,automatic jump to other webs

  • Ying_Q
    Ying_Q Posts: 2,598 Moderator ☑
    Answer ✓
    Options

    Hi @ro0t,

    We appreciate your visit to the Community and ask for help from us!

    Please be mindful that avoid sharing private information in the open forum please! I have sent you a message via PM, kindly check it out for a further conversation about your case please.

    Best,

    Ying_Q

    Community Moderator/中文社区管理员
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