David Jin

Hi Jean

it is working now, thanks for your help!

Regards

David

Salutations @Davidjin! Delighted to have you in the TeamViewer Community!

Correct, this option prevents any user from making changes.

The solution would be to run TeamViewer as administrator.

1. Go to the Windows start menu any locate TeamViewer.
2. Right-click TeamViewer, go to More and click Run as administrator.

Now, access the options again - they won't be greyed out anymore.

Let me know if this worked out well for you! 🙂

/JeanK

Hi

Trying to set up the unattended access, is it possible to create one permanent password and that password can be used for the unattended access. If yes, kindly give out instructions please.

Regards.

David

Hi @Davidjin,

I'm glad we could fix your first question. Let's look into the second one. 🤓

Yes, it is possible to create one permanent password, and that password can be used for unattended access.

We explain how to set it up here: Remote control via personal password

However, we recommend another method for unattended access. Please find our recommended unattended access setup here: Provide unattended remote support

📌Note: The advantage of the second method is that you are using the TeamViewer Host on the target computer, specifically designed for unattended access, and not using any passwords for the connections.

Let me know if you have any questions! I'll be happy to help you further.

/JeanK